Our Reputation
Since PRN began operating in 2007 we have gained a reputation for quality service along with a “thinking outside the box” attitude. Our aim is to provide assistance and support to our customers, fulfilling their requirements whilst maintaining their privacy and dignity.
Our Approach
One of the ways PRN achieve this aim is to adopt a multi-disciplinary approach to community teamwork by working collaboratively with GPs, District Nurses, Community Psychiatric Nurses and Hospice Nurses. By taking this route, the wishes of the customer remain of paramount importance to all parties involved.
In addition to this, PRN are aware that it is not just the individual customer who requires assistance. We recognise that close relations of the customer may require further support, whether emotional or practical, and we aim to be on hand to provide this support as and when it may be necessary.
Quality Care
Overall, PRN are focused and determined to provide care to our customers of the highest possible quality. We channel this focus through our dedicated staff and support systems which allows PRN staff to be on hand as and when necessary.
Our Staff
We implement a robust recruitment policy which not only includes mandatory professional reference and criminal record checks but also the implementation of an induction programme which exceeds the requirements set out by the CQC (Care Quality Commission).In addition to this, all staff work practice is monitored and checked on a consistent basis.